Salesforce Positioned in the Leaders Quadrant of the November 2018 Magic Quadrant for Configure, Price and Quote Application Suites
SAN FRANCISCO, November 9, 2018—Salesforce [NYSE: CRM], the global leader in CRM, today announced that Gartner, Inc. has positioned Salesforce as a Leader in its November 2018 Magic Quadrant for Configure, Price and Quote Application Suites for Salesforce CPQ.
With automated quoting, pricing, contracting and billing processes, Salesforce CPQ empowers companies to accelerate sales growth.
“Delivering a fast, automated and integrated CPQ process is crucial to providing customers with a seamless buying experience,” said Pascal Yammine, SVP & GM, Salesforce CPQ & Billing. “Powered by Lightning, Salesforce CPQ enables teams to quickly generate quotes, proposals and orders—streamlining the sales cycle and building deeper customer relationships.”
According to Gartner, “configure, price and quote (CPQ) application suites enable sales organizations to automate and optimize the creation of quotes and orders for complex, configurable products or services. CPQ application suites exist within a larger ecosystem enabling the quote-to-cash business process.
Leading CPQ solutions support the configuration of products, creation of quotes and capturing of orders across multiple channels of customer interaction. Those channels include direct sales, the contact center, points of sale, resellers and customer self-service.”
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Gartner, Magic Quadrant for Configure, Price, and Quote Application Suites. Christina Klock, Mark Lewis, Melissa Hilbert, 5 November 2018.
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